Frequently Asked Questions

Questions about our whole milk kefir, flavours or orders? Find practical information below. For product-specific details, please contact us at feedback@haleworth.com.

Milk kefir is a fermented milk drink made using kefir cultures. It has a tangy flavour and a texture that can vary with fermentation. Our range uses whole milk and offers five flavour combinations.

Orange; Apple & Aloe Vera; Blueberry, Cranberry & Mixed Fruit; Cranberry, Pomegranate & Apple; and Celery, Cucumber & Wheat Grass. Check the shop for current availability.

Follow the storage instructions and use-by information supplied with your cup. Contact us if you need clarification about storage, opened products or transport.

Enjoy chilled, on its own or alongside a meal. Follow the serving information supplied with your product.

Research on kefir and fermented foods is developing. Results from a study do not guarantee the same effect from every product. See our Health Benefits guide for references and evidence limits.

Refer to the information supplied with your product or contact us for the current details for your chosen flavour. Different flavours may have different ingredients and nutrition values.

No. Our whole milk kefir contains milk. Fermentation does not make a milk-based product suitable for someone with a milk allergy.

Yes. Choose your flavours in our online shop and check the current delivery, collection and promotion information before checkout. Contact us if you need help with an order.

Suitability depends on the person and product. If you are pregnant, have a medical condition, have a weakened immune system or are choosing a product for a young child, ask a healthcare professional for advice. Check the ingredients and confirmed product handling information.

Unable to find satisfactory answers ? Contact Support